wholesale suppliers in canada

Our Store Return Policy

We sell wholesale hospitality & hotel products online. Our product line includes wholesale bed linen for hotels, hotel towels, hotel pillows, hospitality soaps & shampoo, and many discounted hotel linen items. We are fully committed to customer satisfaction and offer flexible refund and return policies.

  • Returns are accepted within 7 days of the receipt of goods if the merchandise is not washed or used.
  • A 3% restocking fee applies to all returns.
  • Customers are responsible for the shipping charges both outgoing and incoming.
  • For a valid return, a refund will be processed minus the restocking fee and all shipping charges.
  • Customers are responsible for shipping the products to our designated warehouse for returns in the original packaging.
  • Customers must inform and get pre-authorization for returns to be eligible for a full refund.
  • Damaged or used products won’t be accepted as returns.
  • If a customer wants to cancel an order after the payment is processed, a 2% order cancellation fee will apply.
  • A 3% restocking fee will apply to all refunds once the order is processed and shipped out of our warehouse.
  • Some refunds will be issued as store credits depending on the types of returns accepted.
  • Returns are only accepted for defective products.


  • No exchanges are accepted.